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Business Information (Disclosure based on the Act on Specified Commercial Transactions)

Business Information (Disclosure based on the Specified Commercial Transactions Act)

Seller name: Fairy Dress Atelier
Person in Charge of Operations: We will disclose information without delay upon request. Address: 2-2-15 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan
Phone number: Please contact us by email. We will disclose it without delay upon request.
Email address: fairy.dressatelier@gmail.com
Opening hours: 11:00 AM - 6:00 PM (Irregular closing days, by appointment only)

Sales price: The amount (including tax) is listed on each service page and in the price list.
Additional charges besides the product price: If transportation costs are incurred for on-site pressing or other services, we will inform you separately.

Payment methods: Cash, various credit cards, contactless payment (at the store)
Payment timing: We will inform you when the service is provided, or when we provide a separate estimate.

Product delivery time:
Alterations usually take 3 weeks or more (this may vary depending on the nature of the alterations).
The handover date for rentals and sales will be notified separately.

Regarding returns and cancellations:
Because alterations, rentals, and sales are tailored to each customer's specific dress, cancellations and returns are generally not accepted once work has begun. Further details will be explained at the time of contract.

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